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Airbnb’s biggest problem-The New York Times

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There is a certain inevitability in the digital world. One is that intermediaries like Uber and DoorDash tend to be disliked by the people who use them.

However, Airbnb has another, potentially annoying problem. Even if you’ve never used Airbnb, you might hate Airbnb because the renter of the next house has a loud party and the quiet town is flooded with tourists every weekend.

This resentment is a challenge for Airbnb, which announced its initial public offering details on Monday, and for the future of our community. (Read more about Airbnb’s outlook and plans from my colleague Erin Griffith.)

One of the great inventions of the internet is that most people who have what they want to sell or rent have millions of potential customers on Airbnb, Uber, Apple’s app store, Grubhub, or Amazon’s online bazaar. Is what you can find. These and other sites act like intermediaries, connecting people and businesses with buyers like me. There is usually a 15-30% commission on each sale.

As these connector companies define the Internet era, other companies that rely on intermediaries, such as Uber drivers, app developers, and Amazon merchants, overcharge and create unfair rules. There are also conflicts that arise when you start to get outraged by enriching your work. Or all of the above.

Airbnb is also a digital mediator, but the resentment seems different. Yes, there are some familiar complaints from both homeowners and homeowners. However, Airbnb has a lot of resentment, and while it’s probably hated, it’s hated in ways that the company may find difficult to fix.

The biggest problem with Airbnb is not necessarily the resentment of those who use it, but the resentment of those who don’t. This is unusual.

If a restaurant doesn’t like to give high prices to a distribution app company like DoorDash, or if people book what turns out to be an incompetent babysitter on Care.com, it’s not necessarily those deals. It doesn’t always affect people. With a few exceptions, the hatred of intermediaries tends to be limited to those who buy and sell goods and services through their service providers.

However, when people hold a destructive party or shoot at a house rented on Airbnb, neighbors can rage at the company. Also, if communities and cities believe that renting Airbnb contributes to an influx of unwanted tourists and higher home prices, in some cases Airbnb becomes a scapegoat for gentrification and other neighborhood issues. You may.

Airbnb knows this and has drawn a lot of attention to cities and regulators who are concerned that it is deteriorating their neighbors and communities. Airbnb’s IPO financial statements include several pages explaining the restrictions on multiple cities for listing Airbnb and the company’s efforts to promote “responsible housing sharing” and “healthy” tourism. It was.

The tricky thing is that intermediaries can try to change their behavior to deal with the resentment of restaurants, app makers, Instacart shoppers, and other business partners, but Airbnb is totally in the company. It’s difficult to resolve the hatred of those who aren’t working.

(Full Disclosure: My sister works for a hotel union advocating stricter regulations on Airbnb.)


read all Include teasing And stupid joke (((On twitter) About a new Twitter feature called Fleets. This allows users to post what is automatically deleted after 24 hours. In other words, it gives people the power to tweet without a hangover.

But the changes in the Internet behind this ridiculous name feature have deeper implications.

Twitter began testing fleets in several countries earlier this year and will soon be available to everyone.

The idea, written by colleague Mike Isaac, is that the disappearance of tweets “may make it easier for people to communicate without having to worry about broader scrutiny of posts.”

This feature is not important, but it is. There are countless other internet properties such as Snapchat, Facebook, Instagram, Pinterest, etc., and some versions of posts are automatically deleted. And I don’t know how many people will use the fleet. You can’t even enter a name without rolling your eyes.

But all these copycat disappearing messages reveal something about our evolving attitude towards digital life. They are a rejection of the concept of permanent online archiving.

For people of a certain age (well, including me) who used Myspace, Friendster, and Facebook in the 2000s, people felt like keeping a diary, even if they could see it. You can flip through your Facebook account to see old birthday parties and weekend outings. It was a lot of fun at that time, and it’s nice to feel nostalgic at your fingertips.

But we know the dark side of having a lasting record online. Stupid things people did to keep teens lurking online and not getting a job later. And one of Snapchat’s biggest ideas was that they behave differently when people know that something won’t be online forever. People feel more free to post goofy dance videos without trying to perfect it.

It can be great and you can feel bold about what people like to say without fear of the consequences. Just as the permanent record internet has serious drawbacks, the temporary internet has serious drawbacks.


  • If the wrong idea wins: According to an independent research project, the Fringe right-wing news channel, which has made unfounded claims that fraudulent elections have been widespread since the U.S. elections, has gained more views on its conservative YouTube channel. So, the percentage of Fox News video views is declining. Wakabayashi University wrote.

    And Matthew Sheffield, a former creator of conservative media, told my colleague Adam Sataliano that right-wing media through websites such as Facebook and YouTube believe in a “different reality” for the majority of the population. He said he believed he created it. “

  • Lessons from the digital economy: A thorough analysis of the impact of technology on American workers found that the wage gap between the wealthy and all others was wider than in most other developed countries. My colleague Steve Rohr reports. The research report recommended policy changes such as raising the minimum wage, changing the Corporate Tax Act, and emphasizing vocational training aimed at meeting business demand.

  • Prime Lipitor and Prime Epipen: Amazon, which acquired an online pharmacy in 2018, is now selling prescription drugs for home delivery through its website and app, technology news publication Recode reports. The big question remains unanswered. How far can Amazon step into America’s nasty but lucrative healthcare system?

This cat is dancing from “Flash Dance”.


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Airbnb’s biggest problem-The New York Times

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