Denver, Colorado 2021-07-29 00:08:58 –
Arapahoe County, Colorado — No one likes to pay for towing storage, but insults an injury to get a stolen car back.
“This is an invoice from the towyard,” said Charles Webb, shaking his head. “15 days of storage has quadrupled the cost of this invoice to $ 805. Why do victims have to pay it, especially if the sheriff’s office doesn’t notify them?”
On June 27, Webb reported that the car had been stolen from the front of his home to the Arapahoe County Sheriff’s Office.
“Honestly, the executives were respectful,” Webb said.
According to the call log on June 29, there was a missed call at 3 am from the restricted number. The next day, he called the sheriff’s office emergency number, gave him the case number, and was told that the car had not been recovered.
“I asked if I should keep calling, what is the protocol,” Webb said. “And she said,’No, don’t worry. Our responsibility is to contact you if your car is found.’ So leave a message to the investigators and do business. I started. “
Mr Webb said he left another message to the investigators after his vacation on July 4, but did not respond.
The first clue that his car was found was the notification of a certificate from the towing company. This gave him good and bad news.
“I was very happy to find my car, and I learned that there were a lot of cars from June 29,” said Webb, who went to pick up the car on July 13. They didn’t call us, didn’t leave me a message, didn’t email me 14 days, and we were upset. “
Contact Denver7 went to the Arapahoe County Sheriff’s Office for an answer.
Arapahoe County spokeswoman Ginger Delgado defended the action and released a case report stating that his adjutant left a message on the web at 3:00 am in the morning when the car was stolen. Webb claims that there was no message or that he knew that his car was found.
Delgado also said the lieutenant knocked on the victim’s door shortly after the car was found and before it was towed.
“The lawmakers went up and down, at which point it was out of our control and in the hands of the towing company,” Delgado said. “At that point, we can’t handle it.”
Webb said the story did not go through the rally for several reasons.
“Sheriff, when you come to the door at 4am, leave a note, leave a card, leave a message.” I found your car. Call this number, “Webb said. After the car was towed and there was no response.
Delgado and his supervisor told Contact Denver7 that the investigator was on vacation and was catching up with Cole’s backlog.
Delgado may also have contacted others when Webb didn’t get a call back immediately, citing other ways people could get information if the investigator was on vacation. Said.
Mr. Webb said he couldn’t reach out to others when he made a non-urgent call, as the investigator called him when something changed and was told to call only the investigator. rice field.
“Who covers people on vacation? In my job, someone covers me, and I’m not investigating crime,” Webb said. “It was our fault that the old car was stolen, so my wife and I were in a sense embarrassed. It was ours who didn’t answer the phone or answer the door at 3am. It was my fault. It’s my fault that I don’t call every day, and it’s my fault that I didn’t think anyone was on vacation because someone didn’t call me. “
The reality is far more concerned, according to Webb. He complained about the communication failure and said it didn’t go anywhere.
Currently, he is concerned about the threat to public security.
“These individuals are here to serve and protect us, and we are far from it,” Webb said. “We are not safe.”
If the investigator does not respond immediately, Arapahoe County recommends calling Monday-Friday 8 am-4pm (720) 874-4020, non-urgent dispatch (303) 795-4711. .. Or main number (720) 874-3600.
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Arapahoe County Sheriff’s Office defends delayed notification after stolen car found Source link Arapahoe County Sheriff’s Office defends delayed notification after stolen car found