Defective AirbagIn rare cases, an inflator could burst and deadly pieces of metal could fly in, causing the world’s largest car recall, affecting 100 million vehicles.
Australian Competition & Consumer Commission (ACCC) Mercedes The call center told the customer that the recall was a precautionary measure, as it was “OK” to use a vehicle that was more than 6 years old and no serious accidents had occurred. in fact, 400 injured and at least 28 dead worldwide Primarily associated with broken Takata inflators from several car brands Honda..
By downplaying the risks, Watchdog said Mercedes consumers were potentially seriously injured or killed.
“These alleged expressions used words that contradict the requirements for compulsory recall notices,” he said.
Voluntary recall In Australia, it was launched in 2009 due to defective airbags, but in 2018 it was mandated to be replaced after 4 million airbags were confirmed to be defective. One person died in a car accident in Sydney..
Germany’s Daimler AGThe parent company of Mercedes-Benz said the vehicle was not equipped with Takata’s “Alpha” airbags, which were identified by the ACCC as high risk.
The vehicle was equipped with “beta” airbags, so “the ACCC-supervised recall process did not require the affected Mercedes-Benz vehicle to be removed from the road or stopped by the owner. did. repair It was started. “
However, the ACCC said the recall notice included both alpha and beta airbags because of the death in Sydney and serious injury to the driver due to a defect in the beta airbag.
Daimler 97.7% of the affected vehicle airbags have been replaced so far, and they said they worked with the ACCC through the investigation to improve internal systems and call center operations to address concerns.
Australia filed proceedings against Mercedes for downplaying Takata’s airbag risk
Source link Australia filed proceedings against Mercedes for downplaying Takata’s airbag risk