Denver, Colorado 2021-10-18 19:53:04 –
Denver — All Denver car title and registration offices will be closed on Monday and Tuesday. According to the DMV, this was done to meet critical email demand and reduce customer delays.
On Monday afternoon, Mallory Cost was on a mission to check errands from her list.
“I’ve flown around multiple DMVs, and this is my last destination, and it’s surprisingly closed,” Kost said.
All Denver car titles and registered offices will be inaccessible on both Monday and Tuesday.
“I’ve never heard of a DMV ending suddenly, so I think it’s strange,” Cost said.
For some, having to plan a day to return home can be frustrating, but for DMVs, decisions were needed and timely.
“Currently we have a backlog of about 52 days. We want to be involved in a 10 day backlog. These are thousands of transactions titled Transactions. These transactions were mailed to the car. It’s the dealer’s paperwork. ” Jason Salazar, Deputy Director of Denver Motors.
When employees everywhere in the DMV reach their goals, email backlogs are reduced by 22% in just two days. Backlog is currently increasing traffic everywhere, on calls, and on latency.
“Well, the pandemic certainly created some complexity when it comes to processing email, but in addition to the pandemic, we have a fair amount of sales here in the DMV,” Salazar said.
Twenty-six new DMV employees will be added to all city halls by the end of the month to address sales.
“We know it will take some time to train new staff, but once they are trained and fully functional, I think this will be a short-term problem for us,” Salazar said.
Currently, DMVs are granting extensions to give everyone enough time to process registrations. All offices are scheduled to reopen on Wednesday.
So far, no further closures are planned for the rest of the year.
Denver Motor Vehicle and Title offices closed for two days Source link Denver Motor Vehicle and Title offices closed for two days