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Employee data can be used forever, but be careful

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If you’ve come across Kevin Ellis, PwCUK’s 58-year-old boss, take a look at his right wrist.

On top of that, there’s almost certainly one of the fitness watch gadgets that people wear to see how fast their heart beats and whether they walked as fast as Monday on Tuesday.

In this case it is Garmin Vivosmart 4 Trackers and Ellis strap on beds, showers, and, of course, when trotting to reach the goal of 600 “intensity” exercises each week.

“I only remove it for charging,” he said the other day, and added that he thought most of his boards in the accounting group wore the device as well. “I didn’t ask the board to do that,” he said. “Everyone was just interested.”

That may be because Ellis Garmin isn’t exactly what it looks like.

This is one of 1,000 fitness trackers that PwC provided to UK staff last year to test algorithmic systems like some others after the first Covid lockdown began.

Think of it as a “steroid Fitbit,” he said. Rob McCargo, PwCUK Artificial Intelligence Director. Unlike other digital “wearables” that just spit out numbers for the user, Garmin data is sent to a platform designed in collaboration with PwC. IHP analysis, A company that has worked diligently to improve performance in collaboration with Formula One Motor Racing and other elite sports organizations.

The platform also captures data from watch wearer timesheets and work calendars, as well as psychometric and cognitive test results. When all of this is supplied via an algorithm, the system is supposed to give each user a better understanding of sleep patterns, stress levels, and overall health.

Individual data is only available to those who wear Garmin, McCargow said. However, it is anonymized and matched to show the manager how the entire organization is progressing.

For example, the sedentary behavior of companies has been found to have surged at least 25 percent since the blockade began. (Comparison was made possible by a small pilot before the pandemic.) Workers’ stress levels decreased after the pub reopened and increased during peak performance review periods. This may strengthen efforts to more evenly distribute workloads throughout the year.

surprised? It may not be. But as more companies try hybrid work styles, PwC can check worker benefits in real time, for example, to see if deploying a meditation app subscription really makes a difference. We believe that the demand for tools will increase.

“We can see our clients adopting this as a way to attract staff,” said Ellis, who is keen on emphasizing watches, is not compulsory. “We’re not talking about some kind of big brother surveillance,” PwC said. Criticized Last year, we developed a facial recognition tool that can track financial services staff working from home. However, the new system will be expanded. Up to 5,000 fitness watches will be available soon, and strong demand is expected. The staff got 1,000 Garmin last year within 4 hours.

However, it is difficult to be completely convinced of this type of platform. Workplace technology isn’t necessarily bad if deployed well, and large companies like PwC may use it for the benefit of their workers. However, there is no guarantee that the client will. A few days after talking to Kevin Ellis News broke The spyware, made by an Israeli company that was supposed to tackle terrorism, was instead followed by dissident and journalist calls.

Also, digital leash is already being pulled closer by some workers than ever before. Recent reports It’s called the Amazon work era. “Gig economy technologies and tools extend far beyond gig work,” says a study from the UK Institute for Future Research.

“Algorithm systems are used throughout the economy to control basic aspects of work,” warning and undermining efforts to improve well-being. Supermarket workers and heavy-duty truck drivers have been at the mercy of this shift. But even for lawyers and accountants, it may turn out that the biggest risk they face is that they are treated the same as they are, rather than being replaced by machines.

pilita.clark@ft.com

twitter: @pilitaclark



Employee data can be used forever, but be careful

Source link Employee data can be used forever, but be careful

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