Facebook, Instagram and WhatsApp are re-accessible more than 6 hours after users first reported a major outage that took the service offline on Monday.
Some services are not yet fully functional. For example, some users are still reporting issues posting new content on Instagram.
“I’m sorry for the huge community of people and businesses around the world that depend on us,” Facebook said in a statement. “We have been working hard to regain access to our apps and services. We are happy to report that they are back online. Thank you for your cooperation.”
Facebook didn’t reveal what went wrong.
All three platforms went down shortly before noon ET., When the Facebook service website and app are responding with a server error. According to a DownDetector.com report, the outage appeared to be widespread, but the number of users who couldn’t access the app was unknown.
ThousandEyes, own network monitoring service CiscoIn an email, he said the outage was the result of a DNS failure. DNS stands for Domain Name System and is like a website phone book.
The outage indicates that Facebook has had the longest downtime since 2008, when the bug took the site offline for about a day and affected about 80 million users. The platform currently has 3 billion users.
Mike Schroepfer, Facebook’s Chief Technology Officer, twitter..
“Currently, we sincerely apologize to everyone affected by the outage of Facebook services,” Schroepfer wrote. “There is a network problem and the team is working on debugging and restoring as quickly as possible.”
In 2019, a similar outage lasted about an hour. Facebook blamed Server configuration changes for that outage.
The outage will occur the day after the whistleblower who leaked a private internal investigation to both The Wall Street Journal and Congress. Revealed myself Prior to the “60 Minutes” interview. The first document reported in a series of journal articles reveals that company executives understand the negative impact of Instagram among young users, and Facebook’s algorithms have made it possible to disseminate particularly false information. Did.
Facebook sharing Almost 5% closed On that day.
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Facebook, Instagram and WhatsApp are back online
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