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Granite Bay vintner’s FedEx delivery delayed despite next day option – Pittsburgh, Pennsylvania

Pittsburgh, Pennsylvania 2021-11-28 07:11:00 –

It looks like this holiday season, but there is no guarantee, especially for next day delivery. Business is no exception. The owner of Capitol Cellars in Granite Bay, California, told sister station KCRA that his “guaranteed next-day delivery” wasn’t delivered until a few days later. Owner Marcus Graziano said that every customer knows all the bottles he last bought from him. 25 years. Like most business owners, Graziano will not have the opportunity to breathe until December 26th. “I work 7 days a week and 18 to 20 hours a week,” he said with a laugh. “Sometimes I work three days in a row without sleep.” This is great not only for locals but also for customers across the country. His last package was to send the bottle to New York. However, according to Graziano, he remained drunk with the latest shipment. He usually uses the FedEx Next Day Next Day Warranty option, but didn’t arrive at Big Apple until a few days later. Package “. “We ship hundreds of packages every day.” What he didn’t realize until after he called FedEx was that the next day’s guaranteed delivery was currently suspended. “We shouldn’t be charged for the service when it’s not what we’re getting,” Graziano said. His feelings could no longer be choked, so he contacted KCRA to warn other business owners. KCRA has contacted FedEx. An employee named Chris, who works in the media, sent this reply. “If this isn’t resolved yet, I can’t make a promise, but I’ll definitely do what I can to make sure it’s being reviewed internally,” Chris wrote. “In that case, you will need at least a tracking number to investigate the shipment and potential contact information.”

It looks like this holiday season, but there is no guarantee, especially for next day delivery.

Business is no exception. The owner of Capitol Cellars in Granite Bay, California, told sister station KCRA that his “guaranteed next-day delivery” wasn’t delivered until a few days later.

Owner Marcus Graziano said that over the last 25 years, every customer knows every bottle they have bought from him. Like most business owners, Graziano will not have the opportunity to breathe until December 26th.

“I work 7 days a week and 18 to 20 hours a week,” he said with a laugh. “Sometimes I get to work three days in a row without sleep.”

This is great not only for local customers, but also for customers across the country. His last package was to send the bottle to New York. But Graziano says the latest cargo left him punch-intoxicated.

He usually uses the FedEx overnight next day warranty option, which didn’t arrive at Big Apple until a few days later.

“We are so busy that we can’t keep track of every package,” Graziano said. “We ship hundreds of packages every day.”

What he didn’t realize until after he called FedEx was that the next day’s guaranteed delivery was currently suspended.

“We shouldn’t be charged for the service when it’s not what we’re getting,” Graziano said.

Still, there were no refunds in the way of Graziano. His feelings could no longer be choked, so he contacted KCRA to warn other business owners.

KCRA has contacted FedEx. An employee named Chris, who works in the media, sent this response.

“If this isn’t resolved yet, I can’t make a promise, but I’m definitely doing what I can to make sure it’s being reviewed internally,” Chris writes. “In that case, you will need at least a tracking number to investigate the cargo and potential contact information.”

Granite Bay vintner’s FedEx delivery delayed despite next day option Source link Granite Bay vintner’s FedEx delivery delayed despite next day option

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