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HK’s Elevate considers workers’ emotions in responsible procurement audits

Elevate, an industry leader in sustainability and supply chain services headquartered in Hong Kong, says it will integrate the Worker Sentiment Survey into all Elevate Responsible Sourcing Assessment (ERSA) audits because it believes in the value of Worker Voice.

“Understand that standard social compliance audits only provide a partial overview, and listening to workers is a core component for improving business operations and working conditions in the supply chain. Factory managers increase staff retention, increase employee productivity, and communicate between workers and managers by giving workers confidence that they are addressing their voices and concerns. Can be enhanced, “Elevate said in a blog post on the website.

By integrating workers’ direct feedback through the voice of technology-enabled workers, companies can do more, more, for the purpose of responsible sourcing and due diligence, especially when identifying risks related to working conditions. You can collect a variety of practical data. More direct data also helps employers enhance management processes and improvement efforts to ensure more positive worker well-being results and improve productivity and retention rates.

Elevate, an industry leader in sustainability and supply chain services headquartered in Hong Kong, says it will integrate the Worker Sentiment Survey into all Elevate Responsible Sourcing Assessment (ERSA) audits because it believes in the value of Worker Voice. According to Elevate, listening to workers is a central factor in improving working conditions.

Asking workers directly about the issues that are most relevant helps companies identify new risk issues and address them early before they escalate to critical issues. According to data collected by the Pew Research Center, more than 5 billion people worldwide own mobile devices, half of which are smartphones. According to GSMA 2020 data, 3.8 billion people are using the mobile internet.

Increased access to mobile technology has enabled workers to record dissatisfaction and report on working conditions in the public domain via social media. Social media has provided a means to amplify workers’ voices and increase their likelihood of choosing to raise important issues publicly within the global supply chain. Social media campaigns are also on the rise, making companies accountable for the treatment and management of workers in the supply chain. If left untouched, it can damage your brand image and have legal, financial, and operational implications. Worker sentiment surveys could be valuable to factory owners as a way to avoid more serious problems, the company said.

By integrating workers’ voices into the social compliance audit process, companies can identify key issues early by listening to them’ perspectives on the issues that most impact them. In addition, worker survey responses remain anonymous, which may allow workers to report sensitive issues.

Workers’ voices can indicate the presence of non-compliance or breaches, but by themselves do not provide validated, validated evidence as in audits. Similarly, worker voice alone cannot pinpoint the full range of social compliance issues, such as management systems and business ethics.

Therefore, an integrated approach provides a complete picture of the supplier’s social compliance performance. Auditing alone may not be able to identify new risks or issues that are difficult for the auditor to identify, such as discrimination, harassment, and abuse. One day onsite. However, the combination of both tools provides a more comprehensive overview of the actual working conditions of the supply chain, rather than snapshots, provides actionable data, and has a lasting, positive impact. ..

Fiber2Fashion News Desk (KD)



HK’s Elevate considers workers’ emotions in responsible procurement audits

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