Virginia Beach, Virginia 2021-07-29 14:47:44 –
Virginia Beach, Virginia (WAVY) —Three customers who came to 10 On Your Side with a complaint about a swimming pool contractor were recently surprised by an email. They are offered a refund.
Some customers at Artistic Pools told us their story about how they paid for the dream pool, but that turned out to be all. Liam and Jennifer Benincasa spent more than $ 35,000, leaving only holes and some frameworks in the ground.
Justin Roth paid Artistic about $ 40,000 and then paid an additional $ 25,000 to a second contractor to complete what Artistic left unfinished. Trisha Sheehan for $ 6,400 got a sample book and an outline drawn in the backyard. Erin Roman didn’t get anything for $ 8,000.
All of them dealt with John Jiannine, a partner and owner of Artistic Pools.
Some customers went to the police to pursue criminal accusations. One of those customers learned that his claims wouldn’t stick because it was a failed business case rather than a business fraud.
But then three of our clients, Sheehan, Roman and Aaron Spissak, were surprised to receive a letter from their local Bedivere law firm last week. Artistic Pools said it held the company to close it, and Artistic said it was offering them a refund.
Roman says he’s cautiously optimistic, but he’s relieved. “I’m going to give Jiannine the benefit of doubt. I believe when I see it. I want him to do the right thing, but speeding this up by telling my story to 10 On Your Side. I think I was able to do it. All I did was tell the facts. “
It is important to point out that the calculation of refunds is easy, as all three customers who have been offered refunds so far have done little or no work. Others have completed some work, and it will understand how much they may come back from Artistic.
We contacted Bedivere LLP twice last week and wanted to know what happened to other customers who spent tens of thousands of dollars but didn’t complete the pool. I’ll update this story if I get a reply.
Investigation follow-up: Swimming pool contractor shutting down, offering some customers refunds Source link Investigation follow-up: Swimming pool contractor shutting down, offering some customers refunds