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NV Energy reports rise in imposter scams – Las Vegas, Nevada

Las Vegas, Nevada 2021-10-19 15:00:34 –

Las Vegas (KTNV) — Be careful when you receive a call from NV Energy. It’s a warning from the power company. NV Energy tells 13 action newscasters Tricia Kean that more and more scammers are pretending to be company representatives, but they represent only rip-offs.

“I’m fine,” says Tami Bass.

I made a phone call

She is a little more alive to herself, just like the scammers who targeted her.

“They are very good at their work. They are very good at it,” says Tami.

Disconnect

She received a call last Saturday afternoon from someone claiming to be with NV Energy.

“And they said you would be disconnected in 30 or 45 minutes,” Tami says.

I knew my address

Tami says she didn’t doubt it because they had her information.

“Similarly, because I knew my address, it led to more trust in my heart,” says Tami.

Instant payment

They told Tami to pay immediately and she gave them her card number.

Until she hung up, she began to think something was wrong. At that time, she received a second call. It was her bank and told her that someone was withdrawing money from her account.

“They hit you more than seven times. They started small, then they started doing $ 200, $ 300,” Tami says.

Stealed $ 900

In total, Tami says they took over $ 900 from her account.

“They are targeting our seniors. They are targeting our Hispanic and other customers, and English is not their primary language,” said Antoine Tillmont of NV Energy. say.

Loss of $ 60,000

Tilmon says he is seeing a surge in fraud. More than $ 60,000 was lost to scammers in September alone. In one case, the victim lost $ 10,000.

Tilmon says don’t believe anyone who contacts you for payment.

Red flag

“It’s a clear red flag. NV Energy never receives a credit card over the phone … never pays them directly, especially when they come to your home. NV Energy is in the field. I don’t collect anything, “says Tilmon. ..

NV Energy will always send you a 10 day 48 hour notification about the end of service. Tilmon says that if he receives a suspicious call, he will hang up and call NV Energy himself.

“They are convincing and would say that there may be a problem with the contact center today. There is a problem with the computer. That’s why I’m doing this. Hang up again. Please contact NV Energy, “says Tilmon.

Report fraud

Report the caller to NV Energy Be sure to include the scammer’s phone number.

As for Tami, her bank was able to get her money back. Now she is taking time to warn others.

“I don’t want anyone else to be the prey to this. Don’t believe them,” says Tami.



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