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Restaurants seeking workforce and speed turn to robots

Flippy robots are taking on new challenges at the Inspire Brands Innovation Center in Atlanta. The automated worker created by Miso Robotics first appeared as a hamburger solution. Well, it became a stir fry for the first time.

Known as Flippy 1 and 2, the bot has been in development for nearly five years and has been piloting under brands such as Cali Burger and White Castle. Wing iterations have been tested under the Inspire Buffalo Wild Wings brand as a way to increase production and speed. It is expected to expand its use after 2022.

Stephanie Centel, Senior Vice President of Restaurant Operations and Innovation at Inspire, said: “The automation we see will allow us to unleash it and provide our guests with faster meals.”

A flippy robot at the station.

Courtesy: Miso Robotics

However, labor shortages are inevitable. The National Restaurant Association recently reported that four out of five operators were understaffed. This includes 81% of full service operators and 75% of limited service operators. Robotics can help ease staffing challenges and speed up operations.

Flystation fix

According to Miso, Flippy 2 helps fill the difficult role in the kitchen: the FlyStation.

“FlyStation is one of those jobs and it’s hard to do that,” said Mike Bell, CEO of Miso Robotics. “It’s monotonous, sometimes dangerous, and fairly repetitive. Therefore, it was a great opportunity for automated robotics to intervene and support brands like Buffalo Wild Wings.”

Robots cost up to $ 3,000 a month. Miso will join the pilots of top restaurant chains in the coming months.

A team member of White Castle next to Flippy.

Courtesy: Miso Robotics

And while Flippy works behind the house, Richtech’s Matradee can wait for the table and get on the bus. The bot, which sells for up to $ 20,000, has been tested in restaurants such as the California Pizza Kitchen.

Richtech Chief Operating Officer Phil Chen told CNBC that the company is signing up for a large chain of pilots every week in this harsh environment.

“Our food runner [robot] Basically, the server can serve more tables and customers can eat faster. Restaurants can increase their revenue because servers can spend more time communicating with their customers. … they can not only upsell drinks, specials, etc., but also increase business profits. “

The company also has hospitality robots for cleaning, anticipating opportunities at airports and living facilities for the elderly. Labor shortages are expected to continue for the next few years..

The usage of robotics is not limited to the internal operations of food companies. Ghost and virtual kitchen companies are also committed to using robots to deliver food to their customers.

This week, Kitchen United launched a five-day pilot program using Kiwibot to order restaurants at homes within a 0.5-mile radius of the site at Westfield Valley Fair Mall in the Bay Area. Reef Virtual Kitchens has a program similar to Cartken in Miami.

Fast food company Domino When Chipotle pepper Both are involved Softbank-Backed Nuro.Domino launch Houston pilot with a neuro self-driving car This past spring.And Chipotle revealed in March that it had Invested in Nuro As part of a funding round in late 2020.

Future challenges in robotics

A recent report from EMSI, “Demographic Drought,” states that while automation helps reduce labor, it faces two challenges. First, robots cannot completely replace humans. And second, the current labor shortage goes nowhere. And workers really need to build robots and other automated technology solutions.

“Companies looking to invest in AI development are already facing a significant shortage of workers and skills. When it comes to robot automation, an analysis of the market share of robot automation has already shown that the most invested industries (automobiles, automobiles). It has been shown that electronics (electronics, metals) are still driving. Joint robots do not meet the standards needed to penetrate the market, but the market is penetrating the market. “

A team member of White Castle next to Flippy.

Courtesy: Miso Robotics

Restaurants seeking workforce and speed turn to robots

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