Retiring PCSD 911 dispatcher shares how job has changed – Tucson, Arizona

Tucson, Arizona 2022-06-22 11:43:23 –

Tucson, Arizona (KGUN) —The Pima County Sheriff’s Office (PCSD) is hiring 12 new 911 dispatchers. The department is accepting applications until Friday, June 24th. They want to get the next class of people who want a career in public services.

The PCSD call center is hidden in a cornered area, where Dan Cancio sits. Cancio has been a 911 Dispatcher for 33 years. All the calls he receives are different, but his goal is the same. He works to get as much information as he can to send help immediately.

The job of helping people hasn’t changed, but technology has changed dramatically.

“Our computer at the time was black and white. Perhaps some of your audience knows table tennis games. What was a table tennis paddle like now? , There are multiple monitors and two keyboards in multicolor. “

Throughout his career he has dealt with several hard calls. Despite the bad things, he wants to appear every day and make a difference.

“As you know, this job is unique. It’s not a partition. You don’t know what happens when you plug it in,” explains Cancio. “I don’t start anything. I react to everything that happens. Adrenaline can ride a roller coaster, but there are days when it doesn’t. And I like it.”

Cancio turns off his headset and retires. By sharing his story, he wants others to choose a career as a 911 dispatcher.

“No one knows what you are experiencing, I can’t clarify it. My family, my friends, my neighbors, they really don’t know what I’m doing “Cancio said. “But everyone in this room knows what I’m doing. That’s our bond.”

For more information on becoming a PCSD 911 Dispatcher Please visit the department’s website..

Denel Confair teeth KGUN9 Anchor and Reporter.. For the past 10 years, it has been her dream to tell your story. She is very curious and wants to continue using her storytelling for greater benefit.Share story ideas and important issues with Denelle by email denelle.confair@kgun9.com Or by connecting FacebookWhen twitter..

Retiring PCSD 911 dispatcher shares how job has changed Source link Retiring PCSD 911 dispatcher shares how job has changed

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