Scammers are now using fake bank fraud alerts to steal money – Nashville-Davidson, Tennessee

Nashville-Davidson, Tennessee 2021-09-15 15:23:16 –

Clarksville, Tennessee (WTVF) —This is what you want to pay attention to. Fraudsters are clearing the bank accounts of unprotected consumers across the country. They went into your bank account and figured out how to steal your savings. They do it by convincing you that they are in your bank.

It all starts with text from what looks like your bank and warns you of potential scams.

At the Clarksville Salon, Kizzy Brodon received a text from the bank that looked like a fraud warning just another Saturday afternoon, but it wasn’t.

Bob Stinnett / NewsChannel5 Nashville

Broaden had previously received a text like this from her bank, which seemed to come from the same Bank of America number as any other bank. It also included the last four digits of her account. So she replied immediately, no, she wasn’t just trying to buy in Houston, Texas.

“Then the following message came from them,” Thank you. The transaction was blocked. No money was deducted from your account and one of our representatives will contact you shortly, “Brodon said. Recollected.

Shortly thereafter, her phone rang. Again, she said, I couldn’t see anything unusual.

“The man confirmed that he was a Devin single tally in the Bank of America fraud division. In fact, they called from the Bank of America number on the back of my debit card,” Brodon explained. Did.

However, within minutes, the man liquidated both Broaden’s personal savings and checking accounts, as well as the B of A Salon account.

Scott Augenbaum, a former FBI agent and cybersecurity expert, says no one is safe.

“If you receive an email or text message from a bank, credit card company, or someone who asks you to do something, pick up the phone and call the bank’s phone number. Don’t call the number you sent the text to. But be aware that cyber criminals are fooling us. “

The scammer not only had Brodon’s name and phone number, but also her social security number and the last four digits of his debit card.

According to Brodon, fraudsters have other information about their bank accounts and can only know if someone accesses those accounts.

Augenbaum says the scammer probably accessed her account.

“Cybercriminals have about 8 billion usernames and passwords,” he explained.

Once the cyber criminals understand you, it’s not difficult. That’s because so many people use the same email address and password for all their accounts.

“They’re probably in her bank account. They’re looking around. They’re looking at everything. And now they go, cut and paste legitimate bank text messages, and cut and paste it. Disguise. This means they forge it, “said Augenbaum. Surveyed by NewsChannel 5..

It was this spoofing technique that made the text and phone appear to come from her bank.

According to Broaden, the caller sent money using the online payment app Zelle after saying that he needed to set up a new account.

“They were setting up Zele’s in Chase’s account, and I didn’t think it was what they were doing, and that’s how money was withdrawn from my account And I seemed to have had Zele’s money from myself. “

It wasn’t until late that afternoon that she discovered she had run out of money when she finished at the salon. Immediately she called Bank of America and reported what had happened.

“She said it was the second call you personally received that day and the scammers received them,” Broaden recalled.

Broaden is trying to warn others after learning a difficult way. If the bank sends a text or calls you to move the money, it’s probably not your bank.

Augenbaum is also trying to warn people, and if they receive a text or phone call like Broaden, they say, “Please stop. Hang up. The bank will not ask you to do so. When you send the money, It’s the same as giving cash. To the bad guys. You’ll never see it again. “

After contacting Bank of America, the bank generously replenished Broaden’s account. But they didn’t have to.

Cybersecurity professionals are advised to include the bank’s phone number in their contact information. That way, if you receive any of these texts or calls, you can make a call immediately.

Also, do not use the same password for all accounts. Change your password frequently and don’t choose a password that someone can easily guess. Also, if available, use multi-factor authentication when possible.

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