St. Louis, Missouri 2021-01-11 19:25:00 –
Hazelwood, Missouri (KMOV.com)-According to a local union representing postal workers, the US Postal Service had virtually no room to ship after the holidays.
Rebecca Livingston is President of the St. Louis Branch of the American Postal Workers Union.
“We work a lot of time. We work a lot of unscheduled days,” she said.
Mary Schanuel runs an ETSY shop called “Little Lamb’s Wool”. She sells slippers and mittens made of wool sweaters, as well as memorable items for those who have lost their loved ones. She relies heavily on delivery via the company’s postal service, and delivery continues to be slow.
She also shipped an irreplaceable and unique item she made for her customers, but when she dropped it to the local post office, it was not scanned by the system and delivered.
“Probably buried in many other packages, but no tracking data. I thought this was the only one, but when my husband mailed the package, the same thing happened,” Chanuel said.
Throughout most of 2020, the amount of packages shipped was at the same level as seen during the holidays, as more people were buying products online during the COVID-19 pandemic. USPS shipments remain high until early 2021, and postal workers are trying to catch up after seeing historic levels of shipments during the holidays.
“Do you still have a backlog? Yes,” Livingston said.
According to Livingston, employees work 10 to 12 hours, pulling extra shifts. She said management hired more workers, but some quit because of the hard work and the need for more.
“Employees need to get the credits they deserve. They work very hard and take this very seriously. And sometimes the volume is out of control. Work in a day. The time I can stay is very limited and safe. “
The USPS customer service number is 800-275-8777. Customer support workers can track packages more accurately, but they can have higher latency.
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Shipping delays persist at the Post Office after the holidays | News Headlines Source link Shipping delays persist at the Post Office after the holidays | News Headlines