Honolulu, Hawaii 2022-01-14 22:15:51 –
Honolulu (KHON2) — Hawaii Island resident Ilima Choi appeared at the Old Kona Airport Pavilion for the COVID-19 test in the week of January 2nd. She was told to get results within 48-72 hours.
After days of unsuccessful results, Choy and more than 400 others learned that the test was over.
Get news on the go KHON 2GO, KHON morning podcast, 8am every morning
“I receive a letter saying,” I lost your test, “” Choy said. “It’s pretty frustrating if you can’t work because you can’t provide the test results after ordering to be tested, like a county worker or a state worker.”
The company responsible for the Hawaii County-sponsored test site is TrueCare24. The county said it would take full responsibility for the accident.
“Last Friday’s test was somehow delayed in transit when we arrived in Phoenix from Kona Airport,” said Hawaii County spokesman Cyrus Jonasen. “We found that about 407 tests were disabled between Kona and the lab, which means that all 407 people tested at Kona couldn’t get their results back.”
With delay High demand also caused problems at other test sites The whole state. Nomi Health estimates from the PCR test will be returned within 4 days.
“We are using the Nomi Health Lab in Salt Lake City, Utah, and we are seeing more testing across the country,” said Airana Meyer, Field Operations Director, Nomi Health. “So, with that increase in our lab, there is a delay when people are usually not accustomed to seeing their results.”
in the meantime, Staffing issues also streamlined resources.. Diagnostic Laboratory Services Inc. has confirmed that some coronavirus testing sites have been temporarily closed due to staffing issues.
Health officials said home inspections can also help reduce the on-demand burden.
Find more news on COVID-19: Cases, Vaccinations Coronavirus news page
Dr. Janet Bereman of Kauai said: District health officer.
Shipping delays, staffing shortages, lab closures create challenges for those needing COVID test Source link Shipping delays, staffing shortages, lab closures create challenges for those needing COVID test