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A nationwide weather data outage disrupted Southwest Airlines flights on Monday night, causing long delays for some passengers nationwide. The company has blamed the issue for a Southwest third-party weather data provider issue.
A spokesman for a Southwest Airlines company told NPR that there was an “intermittent performance problem” with a system that prevented weather information from being sent to flight crew. I need that information To operate the plane safely, Southwest Airlines’ Dan Landson said in an email.
“While the Southwest team and vendors were working to restore connectivity, we implemented a ground stop to protect the safety of our crew and customers,” said Landson.
The system seems to have gone down around 9 pm Eastern Standard Time. By midnight, the airline said it was able to resume some flight operations.
Still, the flight was delayed all night. Monday Southwest Airlines reported 1,415 delays, FlightAware.com, is a global tracking site for airline cancellations, delays and other issues.
Dozens of frustrated passengers From denver To Florida They were brought to social media with complaints and reports that the flight was delayed for hours. Some say they are stuck in the airport tarmac for more than an hour.
You can check. The entire southwestern fleet is grounded because the weather provider is down and cannot print a physical copy of the weather for the flight crew. FAA regulations stipulate that you cannot take off without a weather packet. I will go for 2 hours at the tarmac here.
— Alex Guyot (@_ alexguyot) June 15, 2021
Company representatives repeatedly apologize, respond promptly to these complaints, and promise to return to the air as soon as possible.
Southwest Airlines Tech Glitch Affects US Monday Night Flight: NPR
Source link Southwest Airlines Tech Glitch Affects US Monday Night Flight: NPR