Tampa, Florida 2021-07-19 19:22:44 –
Pasco County, Florida — First in April, investigator Jackie Caraway Reveal hundreds of Olympus spool customers dissatisfied with unfinished projects.. Company owners have vowed to catch up with the job, but data show slow progress.
Doug and Christina Mooney hired an Olympus spool in July 2020. In April, the pool was not yet complete. At that time, I-Team Investigator Jackie Callaway asked the company for an answer as to why they were still contracting for a new pool project when the Lutz couple’s project and hundreds of other projects got stuck.
Olympus Spool owner James Staten has vowed to stop selling the pool and focus on completing existing projects. A statement he reaffirmed in May.
Last week, Mooney’s pool was unfinished and not full.
Jackie Karnin’s backyard, less than a mile away, looks like the photo she sent to ABC Action News in April. Carnin says no one on the Olympus spool has responded to their call for months. They signed the builder in May 2020.
So how much has the company progressed in the last three months?
Team I pulled out Pasco County permit data. As promised, Olympus Spool stopped selling the pool earlier this year. And that number shows that the company obtained 540 permits and completed 118 between 2019 and 2020. Of these, 21 have been completed in the last three months.
Two hours before a scheduled interview with Staten at Mooney’s house, three trucks carrying crew and equipment arrived to work in the pool.
Staten said he prioritized work and finished the oldest project first, but not all projects have workers on every site.
“There are dozens of workers on the site. There aren’t workers on site every day,” he said. “It doesn’t happen. I don’t want to pretend it happens.”
On June 2nd, pool consultant and Pools by Jordan owner Jordan Hidalgo took over the day-to-day operations of Olympus Pools and helped complete hundreds of unfinished tasks. Staten calls progress slow but steady. “We want them all to be completed by Christmas.”
According to the company, despite weeks of rain and a historic labor and supplies shortage, it has poured 40 foundations and completed 30 jobs in recent months. ABC Action News also confirmed that it has settled a $ 1 million proceeding with the country’s largest pool supplier.
However, the legal issues of pool builders are protracted. The law firm has confirmed that it is actively considering complaints from 150 customers. And the Hillsborough and Polk County sheriff offices continue to investigate allegations of fraud filed by homeowners.
Staten was also asked about the Karnin pool. Staten met Jackie Karnin that same day and has since resumed work on her project.
ABC Action News continues to seek the progress of all Olympus spool customers who have contacted us. If you are in it, you can file a complaint with the state regulator. www.myfloridalicense.com..
Tampa Bay pool builder says Olympus Pools is making progress on hundreds of jobs; some customers disagree Source link Tampa Bay pool builder says Olympus Pools is making progress on hundreds of jobs; some customers disagree