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The survey looks at COVID-19 related tweets to reveal public opinion, sentiment, and trends.

Initially, Twitter users were not positive about the financial situation, prevention, treatment, and recovery of COVID-19. It changed by the end of March 2020. In contrast, throughout the study period from January to May 2020, the public generally felt negative about how the pandemic was treated by political leaders.

In a new study published in Journal of Medical Internet ResearchResearchers at the University of Illinois, Chicago, have found that the political fallout of COVID-19 is negative throughout, except for the government’s response to stimuli or financial incentives.

Previous studies have investigated what world leaders tweeted about COVID-19, racist content in COVID-19 tweets, or social media posts from certain countries or regions. According to the author, this is probably the first study to look at COVID-19-related tweets posted around the world and reveal public opinion, sentiment, and trends over a period of time.

Langana Sanchandra Sekaran, a professor of information and decision-making science at the UIC Faculty of Business Administration, said his team had pandemic concerns, opinions and emotions posted in over 13.9 million English COVID-19 related tweets. He said he did so by analyzing the expression.

Researchers found that 20.51% of tweets were about the economic and market impact of COVID-19, followed by case spread and growth (15.45%), treatment and recovery (13.14%), and impact on the healthcare sector (13.14%). 11.40%) was found. , And the government response (11.19%).

Sentiment analysis scores were found to be negative throughout the study on topics such as case spread and growth, symptoms, racism, sources, and the political impact of COVID-19.

However, researchers noticed a negative-to-positive sentiment reversal in March on prevention, economic and market implications, government response, healthcare industry implications, and treatment and recovery.

Individuals around the world are now optimistic about economic recovery and are adapting to a “new normal” lifestyle. Activities such as social distance and personal hygiene were not endorsed by the general public during the first few weeks of the pandemic, but only after that. “

Ranganathan Chandrasekaran, Professor of Information Decision Science, Faculty of Business Administration, UIC

Chandra Sekaran points out the need to improve emergency preparedness in medical institutions and hospitals, including clear policies regarding the handling of ventilators and high-risk patients. I added.


University of Illinois, Chicago

Journal reference:

Langanasan, C. , et al. (2020) COVID-19 Tweet topics, trends, and emotions about the pandemic: a temporal information surveillance study. Journal of Medical Internet Research.. 96/22624.

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