Thousands of payments on hold, frustrations over new changes – Wichita, Kansas

Wichita, Kansas 2021-07-23 01:11:20 –

Topeka, Kansas (KSNT) – Some unemployed people in Kansas are experiencing payment problems when they meet with them to find a solution to their state’s unemployment problem.

Parliamentarians met on Thursday at the State Capitol to discuss a project to update the state’s old computer system. The state labor bureau blamed many problems in dealing with claimants last year. This included long calling lines and payment delays, and thousands of Kansas struggled to achieve their goals.

Sean Tarwater, president of R-Stilwell, who heads the state’s Council for Improving Unemployment and Modernization, said progress has been made but there is still a “long way to go.”

“Our intention is not to slow down the process, but to accelerate it and finally bring the best possible option.”

Mr Tarwater said there was less concern about delays in unemployment benefits. However, new issues have emerged for those enrolling in the state’s reemployment program.

The My Re-Employment Program is a new initiative to connect unemployed Kansas and local jobs and bring people back to work. This program requires registration for those who have received unemployment benefits for at least three consecutive weeks. Otherwise, you run the risk of losing your benefits.

As of this week, approximately 7,000 of the 16,000 claimants informed of participation in the program have suspended their accounts, according to state officials. The state is currently urging them to sign up for the program to continue receiving payments.

“We will work with 7,000 people to remedy the situation and ensure that they continue to benefit,” said Governor Laura Kelly.

Governor Kelly held a ritual bill on Thursday to sign the new law. This has contributed to the recent changes in the state’s unemployment system.That’s what some lawmakers are calling Necessary overhaul To get the state’s Ministry of Labor back on track.

The state’s top workers attended the ceremony and said that paying people was a top priority for the sector.

“Our focus remains on paying legitimate claimants as timely and efficiently as possible,” said Amber Schultz, Director of Labor, Kansas.

New debit card delay

However, some unemployment claimants have expressed concern about receiving payments on time and responding from the department.

The State Labor Department recently switched to a new debit card provider, US Bank, and asked claimants to read and accept account disclosures before the change to avoid delays.

Plaintiffs were expected to receive a new card on Tuesday. But now some people have to wait a week or two.

Brian Ramey of Osage City said he signed the debit card disclosure form as soon as possible.

“I received a confirmation email on July 4th. I filled it out and received an email confirming that it was completed,” he said.

Rummy thought he could get a new card with the money he needed to pay his bill, but on Tuesday he was told he had to wait 7-10 business days to arrive. ..

“When they expect you to adhere to all their policies, it’s totally unsolicited and unjustified that it’s no longer there,” Rummy said. “But in turn, they have a job.”

In an email to the Kansas State Capitol on Thursday, a spokesman for the ministry said “countless reasons” could contribute to the delay.

“For example, the claimant may not have accepted the US Bank disclosure. Please accept them to all claimants. The card cannot be shipped until this procedure is complete. The claimant will not be able to ship the card. Patiently, the card is in preparation. The first day the new US bank card became available was July 21st yesterday. We plaintiffs to use the benefits with the Bank of America debit card first. I am sending a message to. “

Kansas Labor Department Spokesperson

Rummy spoke with the Kansas State Capitol in October 2020 about the issue of obtaining federal unemployment benefits for SMEs affected by the coronavirus pandemic. Since then, he has been able to receive one of the federal programs, Pandemic Unemployment Assistance (PUA).

He said he praised some state officials who were able to help him.

“They have helped a lot of people, and they seem to get the answer.”

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