Tucson

Tucson’s 911 answer times slower than national standards for most of 2021 | Local news – Tucson, Arizona

Tucson, Arizona 2021-12-01 12:00:00 –

Newly hired recruiters will also begin recruiting candidates for departmental positions as part of a public security initiative funded by the Mayor’s Office.

In addition to recruiting activities, department leaders focus on retaining employees by creating opportunities for them to move ranks.

“We have outlined what that career progress will look like to our staff, as you can predict,” Kuhn said. “If you really want to get in, make the best effort, and get promoted, it’s all based on your ability to get through, not having vacant seats for us to do it.”

Tucson officials also approved a salary increase for city officials earlier this year. This raised department salaries at all levels and raised the trainee’s starting salary to $ 18 per hour.

Staff said this increase, coupled with the department’s career progression approach, would allow employees to gradually raise wage levels and build their careers from their own position in the department.

This strategy will allow departments to retain existing employees and the expertise needed to train newcomers, and department leaders will continue to increase the number of center employees and expand their ability to answer 911 calls as soon as possible. can.

“It provided an incentive for new employees and those who are already working here,” said 911 operator Alicia Rubio. “You now have room to grow in this sector. That’s another thing salary helped set.”

Tucson’s 911 answer times slower than national standards for most of 2021 | Local news Source link Tucson’s 911 answer times slower than national standards for most of 2021 | Local news

Back to top button