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Univ. of Kentucky sends 500,000 acceptance emails in ‘error’ – Tampa, Florida

Tampa, Florida 2021-04-07 20:55:02 –

Lexington, Kentucky (LEX 18) — The University of Kentucky (UK) has 500,000 admissions to a “selective” Health Science University program that typically accepts 35-40 students at the height of the university’s decision-making season. I sent it to a high school student by e-mail. Year.

On March 15th, an approval email was sent to seniors stating, “We are pleased to announce that we have been accepted into the Selective Clinical and Management Program of the University of Kentucky School of Health Sciences in the fall of 2021.”

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That day, the confusion increased as students across the country began to open emails.

Mary Doherty, a senior in San Antonio, Texas, was one of the many who received this email.

“I was like,’Mom, I just entered the University of Kentucky.’ And she’s like,’Oh, I didn’t know you applied for the University of Kentucky.’ And I was like, “Oh, I didn’t,” Doherty said.

Dougherty is one of the high school students who said he had never applied for the UK and had never visited or visited the UK website.

“I’ve heard of them, so I had to google to make sure they were a real university,” said Erin Esping, a senior in Georgia.

Within 24 hours, the school sent another email apologizing for the mistake because of a “technical problem.”

UK email.PNG

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The university admitted that the email was sent with an “error”.

“Only a handful of people on the prospect list have entered the UK,” said Jay Brunton, a spokesman for the University of Kentucky. “The majority did not show interest in the program, and the majority of these students did not. Nevertheless, we regret the communication error and to everyone who was contacted. I contacted him and apologized. “

According to Brunton, the email was sent using the school’s customer relationship management (CRM) tools.

“Think of MailChimp as a much more sophisticated tool than sending a newsletter. Whether you’re a current student or you might hire, you need a platform for distribution. It’s a common practice in higher education, “says Brunton. .. “So the students may have shown that they are interested in the UK someday, or they may have sent an application. There are several ways we can get their contact information.”

The student who spoke said he was worried that he might have applied by mistake and that he might be taking the position of another student. One student said she called the UK to make sure they knew she wouldn’t attend.

Texas Senior Gabriel Botello didn’t even do The application to the UK was his first thoughts when he received the admission email after going through college admissions, and the next day’s editing was for all students who wanted a spot for clinical and administrative programs. did.

“I’ll be heartbroken. That’s one of the most stressful things I’ve ever done … any email you receive from the college you apply for, this is personal From experience, it’s like, “What the hell is that?” I have to read it now, and what if you know, it’s a decision? What if it’s something else? What if it’s something important? Are they looking for more information? “Botello said. “So … read it and for the students who really wanted it,” Congratulations, you’re in “, it must have been so scary that I couldn’t imagine how it felt. , And I’m really sorry. “

However, Brunton said that “a few – only a handful” of students who received the acceptance email “showed interest in this particular program,” and all students who should have enrolled received the acceptance letter. It was.

This article was written by Claire Kopsky WLEX.



Univ. of Kentucky sends 500,000 acceptance emails in ‘error’ Source link Univ. of Kentucky sends 500,000 acceptance emails in ‘error’

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