Virginia Beach, Virginia 2021-07-29 16:10:23 –
Virginia Beach, Virginia (WAVY)-Three customers who came to 10 On Your Side with a complaint about a swimming pool contractor were recently surprised by an email. They are offered a refund.
Some customers at Artistic Pools told us their story about how they paid for the dream pool, but that turned out to be all. Liam and Jennifer Benincasa spent more than $ 35,000, leaving only holes and some frameworks in the ground.
Justin Roth paid Artistic about $ 40,000 and then paid an additional $ 25,000 to a second contractor to complete what Artistic left unfinished. Trisha Sheehan for $ 6,400 got a sample book and an outline drawn in the backyard. Erin Roman didn’t get anything for $ 8,000.
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