Virginia Beach, Virginia 2021-01-14 19:37:17 –
Virginia Beach, Virginia (WAVY) — Virginia Beach residents contact 10 On Your Side after the apartment mailbox is empty.
Residents say this is happening at a Renaissance apartment in Leonardo Way, Virginia Beach. It is a new apartment house away from Witch Duck Road.
Renaissance Apartments began leasing in March 2020.
Charisse Mitchell moved to an apartment in October 2020. I filled out an email forwarding request before I moved, but it didn’t work, so I went to the witch duck road post office.
“I didn’t have a mailbox key to this new location, so I had to go to the post office first to pick up the mail,” Mitchell said.
After that, there was no email yet. She kept calling the post office, but didn’t go anywhere.
“They just keep saying,’We’re putting it out,'” Mitchell said. “But that day, December 21, I actually had to go to our postman and ask him, and he often said,” Let me check. “.
He had a portion of her email and then suggested reconfirming that she had set up email forwarding correctly.
She says she did. In addition, she says she is not the only one in trouble.
Mitchell said: “Every time I check my mailbox, there’s nothing there. I’m with another tenant, where is my email?”
Mitchell says he called many times to fix the situation. The postman suggested she pay for postal tracking.
She says the whole situation is frustrating.
“Of course, I’m looking forward to the bill,” Mitchell said. “I’m expecting a health insurance card for kids. I’m expecting money and checks, so I can pay the bill. It’s like delaying me.”
10 On Your Side talked to an apartment building employee. They said they had never heard that not many residents were experiencing this. Anyone with a problem is told to contact the post office directly.
I also contacted post office staff, but have not yet responded.
Virginia Beach residents frustrated by lack of mail delivery at new apartment complex Source link Virginia Beach residents frustrated by lack of mail delivery at new apartment complex