Woman files lawsuit against Greyhound for Americans with Disabilities Act violation – Denver, Colorado

Denver, Colorado 2020-09-16 14:55:09 –

When the Greyhound bus rolled up to Glenwood Springs and the wheelchair lift didn’t work, Julie Reiskin was pretty much stuck.

She was in the middle of a business trip and needed to make the about 90-minute trip to Grand Junction that night. But when the wheelchair lift failed and she couldn’t board the bus because she uses a motorized wheelchair, Greyhound wanted her to wait nine hours for their next bus, which wouldn’t arrive in Glenwood Springs until 3 a.m.

Now Reiskin and the Colorado Cross-Disability Coalition, where she serves as executive director, are suing Greyhound over the 2018 incident, which left Reiskin with a $396 taxi bill. The lawsuit alleges that the bus company violated the Americans with Disabilities Act and the Colorado Anti-Discrimination Act by failing to properly maintain the bus’ wheelchair lift.

“We have to enforce these laws,” Reiskin said Tuesday. “These laws have been around for 30 years now. We should be able to buy a ticket and pay our fare and get on the bus just like anyone else.”

Crystal Booker, a spokeswoman for Greyhound, declined to comment on the lawsuit Wednesday, but a letter Greyhound sent to Reiskin that was included in the court filings says the company took reasonable measures to ensure the wheelchair lift was working and the company offered to reroute a training bus to pick up Reiskin with only about an hour delay, rather than requiring her to wait for the 3 a.m. bus.

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